Shipping policy

Charis – Shipping Policy

Last Updated: 14-03-26

At Charis, we aim to provide a smooth and reliable shipping experience for our customers. Please review our shipping policy before placing an order.

1. Order Processing

All orders placed with Charis are processed within 24–48 hours after the order has been successfully placed and confirmed.

Orders are processed during working days only. Orders placed on weekends or public holidays may be processed on the next working day.

2. Order Dispatch

Once your order has been processed, it will be dispatched within 24–48 hours from the time of order confirmation.

Customers will be notified once their order has been shipped.

3. Delivery Time

After dispatch, orders are expected to be delivered within 7–14 working days, depending on the delivery location and courier service availability.

Please note that delivery timelines may vary due to:

• Remote delivery locations

• Courier service delays

• Weather conditions or unforeseen circumstances

4. Shipping Information

Customers are responsible for providing accurate shipping details, including full address, phone number, and postal code. Charis will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

5. Shipping Delays

While we strive to deliver orders within the estimated timeframe, Charis is not responsible for delays caused by courier companies or events beyond our control.

6. Contact

For any shipping-related questions or concerns, customers may contact Charis through our official social media pages.

By placing an order with Charis, you acknowledge and agree to this Shipping Policy.